Terms of Service
Effective as of 15th May 2018
The information you give us
When registering as a Duckling user, you will be asked to type your full name, username, email as well a password. This information can be real or anonymous. We will collect and store this information from you when you register as a user.
After registering you can also choose to create a showroom with your picture or a short description of yourself. In addition to this, you can create stories with your media, or media provided by others, and you can choose to give us access to your location. We also store this information.
Finally, you also may permit us to access your media and other information in third-party services like Instagram and Dropbox.
We may use the information we collect to send you emails or notifications for the following purposes:
- To follow up with customers for service purposes after the initial correspondence.
- To notify you of new features and services.
- To notify you of content and projects we think you will find useful.
- To continually improve our services.
Information we collect
In addition to the information you provide, we also store general information about the relationship between users and the content they create as well as the actions you take as a user (what do you view, what do you like, etc.). When you use Duckling, we will know which users and content you interacted with, and who interacted with you and your content.
Storing this information enables us to build an interest graph, which we use to connect you with people and stories that we hope will inspire you. A crucial part of Duckling is to create a new kind of social media, that helps us discover new views, opinions, and ideas, instead of just finding more of our worldview. Our interest graph is a vital part of this.
Secondly, we will store specific technical data to improve our service and fix bugs, including your iOS device model, information on app crashes, your internet connection type, etc.
Ownership of information
You fully own all information we collect from you, including images, sounds, video and other media that you upload. We store the data as long as you are a user with Duckling. Our long-term goal is to contribute to a “decentralized internet” where it will be possible for people to store and manage all their data independently of the services and platforms they use.
Protection of information
Your personal information is encrypted and kept safe behind secured networks and is only accessed by a limited number of trusted persons who have administrative rights to our systems. They are required to keep the information confidential.
Duckling handles all data according to international standards, and we are compliant with the General Data Protection Regulations (GDPR) of the European Union. The fundamental principles of responsibility, integrity, and confidentiality apply. All personal information is secured from unauthorized or illegal treatment or unintended loss, destruction or damage.
We do not sell, trade, or transfer the data we collect to outside parties without your consent. We currently use Amazon and Apple as partners for operating our systems and storing data, and Intercom for user support. These third parties have agreed to keep all information confidential and live up to premium security standards as well as the GDPR standards described above.
In some circumstances, your stories might be shared on third party blogs and services like Facebook, Twitter, and Medium. This sharing will always be done with a link back to your profile and your original content. The purpose of this is to bring visibility to work your share, which is typically in the best interest of our users. We are working on a feature to allow “private” stories, that can only be shared with people that the creator select.
Remove your information
We store your personal information until your account is canceled, or you make a request to have it removed. You can terminate your account or have your information removed by emailing firstname.lastname@example.org. You also have a link to do this in your account settings (we are working on a feature that lets our users automatically cancel their account and remove their data without our involvement).
You can at any time change or cancel in-app-notifications by going to the Duckling app in your device settings. You can opt-out of emails, by following the instructions at the bottom of each email. Your data will then be erased, and your subscription will be updated.
Who can use Duckling:
You must be over the age of 12 to use Duckling. If you are younger than 12 years old, you must have permission from your parents, teacher or school or another legal guardian.
If you open an account on behalf of a company or some other entity, then you agree that you are authorized to act on behalf of that entity and that you agree to our Terms of Service on the entity’s behalf.
Sharing and using content
Duckling is about creating stories together to evolve as humans. To facilitate this, we enable you to create stories with your content, as well as material other people have made publicly available. You retain all rights in and are solely responsible for, the shared content you make available on Duckling.
We do our best to make sure all content is reliable and useful, but we do not take responsibility for shared content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose. Using shared content is solely at your responsibility.
All shared content on Duckling is licensed under Creative Commons or similar licenses, which ensures that people must credit you when using your material. You also agree to follow these terms when you use other peoples content.
We currently have no marketplace or revenue models based on shared content, but if we introduce this in the future, we are committed to creating models where original authors receive a share if other people make money of shared content.
In addition to respecting copyright, you also agree to respect authorship by using shared content in a fair manner, and in a way that was intended by the original author.
We think it’s hugely important to share and discuss different views of the world, including political and religious beliefs. But it needs to be done soberly and constructively. We will reserve the full right to ban content that does not abide by this code of conduct.
Violating our code of conduct includes sharing content that is:
- Sexually explicit or pornographic.
- Hateful, violent, harmful, abusive, racially or ethnically offensive, defamatory or infringing.
- Invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening or profane.
Duckling stories have a “flag” button that allows you to quickly send us a notice if you think content is offensive, inappropriate or violates copyright. You can also report content by sending an email to email@example.com. We much appreciate if you help us keep our community safe and constructive. If you think you or your material have is removed without proper cause, you can also reach out to us through firstname.lastname@example.org.
We reserve the right to remove users and shared content for any reason or no reason at any time. If we withdraw your account or your shared content, we will attempt to notify you, but if we fail to reach you, we reserve the right to go ahead with the removal.
Digital Millennium Copyright Act
Duckling is complying with the Digital Millennium Copyright Act (“DMCA”) as well as the Electronic Commerce Directive of the European Union. If you believe that content in Duckling infringes your copyright or other intellectual property rights or your intellectual property rights is otherwise violated, you may submit a notice to email@example.com.
If we get into a dispute
You agree first to contact us and attempt to resolve any conflict with us informally. If we are not able to resolve the dispute with you informally, we each agree to resolve the dispute by binding arbitration by the American Arbitration Association (AAA). Unless we agree otherwise, the arbitration will be conducted in Massachusetts, USA. Each party will be responsible for paying any AAA filing, administrative and arbitrator fees.
Duckling is on a mission to create a great product, that will make all of us think differently about the world, and develop better solutions for humanity. Please support us in this cause, or find other paths in your life. Don’t start hacking, spamming, stealing code or designs or be a jerk in different ways. If for one reason or another you think we are jerks, you are of course free to voice that opinion, but do it in a fair and legal way.
Changes to these Terms of Service
We may change these terms of service from time to time, and if we do, we’ll post any changes on this page. If you continue to use Duckling after those changes are in effect, you agree to the revised terms. If the changes are significant, we may provide more prominent notice or obtain your consent as required by law.
We are a mostly virtual company with employees and users working and residing throughout the globe. Legally we are registered as a company in the State of Delaware, United States. The laws of The Commonwealth of Massachusetts will govern legal disputes. As stated elsewhere in these terms we also comply with the GDPR of the European Union.
Please contact us if you have further questions regarding our Terms of Service by using emailing our CEO Bjarke Calvin at contact[at]duckling.co